1. Introduction
Welcome to the website of Roger Tan & Partners (“we,” “our,” “us,” or “the Firm”). These Terms and Conditions (“Terms”) govern your use of our website and the legal services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.
2. About Our Firm
Roger Tan & Partners is a legal practice established in Malaysia, with offices in Johor Bahru and Kuala Lumpur. We are duly licensed and regulated by the Malaysian Bar Council and operate in accordance with Malaysian legal professional standards.
3. Website Use
3.1 Permitted Use
You may use our website for:
- Obtaining information about our legal services
- Contacting our firm for legal inquiries
- Accessing legal resources and articles
- Scheduling consultations
3.2 Prohibited Use
You may not use our website to:
- Engage in any unlawful activities
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Infringe on intellectual property rights
- Distribute spam or malicious software
4. Legal Services and Client Relationship
4.1 No Attorney-Client Relationship
Visiting our website or contacting us does not automatically create an attorney-client relationship. Such relationship is established only through a formal engagement letter or retainer agreement signed by both parties.
4.2 Consultation and Advice
- Initial consultations may be subject to fees
- Legal advice is provided only after formal engagement
- All advice is based on Malaysian law unless otherwise specified
- We do not provide legal advice through website communications
4.3 Scope of Services
Our legal services are limited to areas of law in which we are qualified and licensed to practice in Malaysia. We reserve the right to decline representation in matters outside our expertise or where conflicts of interest exist.
5. Professional Obligations and Confidentiality
5.1 Professional Standards
We adhere to the Legal Profession Act 1976, Malaysian Bar Council Rules, and professional conduct standards governing advocates and solicitors in Malaysia.
5.2 Confidentiality
- Client information is protected by attorney-client privilege
- We maintain strict confidentiality in accordance with professional obligations
- Information may only be disclosed with client consent or as required by law
5.3 Conflict of Interest
We maintain systems to identify and avoid conflicts of interest. We reserve the right to decline representation or withdraw from matters where conflicts arise.
6. Fees and Payment
6.1 Fee Structure
- Legal fees are agreed upon in writing before commencement of work
- Fees may be charged on hourly rates, fixed fees, or contingency basis as agreed
- Additional costs and disbursements may apply
- Payment terms are specified in our engagement letters
6.2 Payment Terms
- Invoices are payable within 30 days unless otherwise agreed
- Late payment may incur interest charges
- We reserve the right to cease work for non-payment
- Clients remain liable for all work performed regardless of case outcome
7. Limitation of Liability
7.1 Professional Indemnity
We maintain professional indemnity insurance as required by the Malaysian Bar Council.
7.2 Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount of professional indemnity insurance coverage
- We are not liable for indirect, consequential, or punitive damages
- Clients must notify us of any potential claims within reasonable time
7.3 Website Disclaimer
- Website information is for general guidance only
- We do not warrant the accuracy or completeness of website content
- Website use is at your own risk
8. Intellectual Property
8.1 Our Content
All content on our website, including text, graphics, logos, and materials, is owned by Roger Tan & Partners Advocates and Solicitors and protected by intellectual property laws.
8.2 Client Materials
Clients retain ownership of their documents and materials provided to us, subject to our lien rights for unpaid fees.
9. Data Protection and Privacy
Your personal information is handled in accordance with our Privacy Policy and the Personal Data Protection Act 2010 (PDPA). Please refer to our Privacy Policy for detailed information.
10. Termination
10.1 Termination by Client
Clients may terminate our services at any time with written notice, subject to payment of fees for work performed.
10.2 Termination by Firm
We may terminate representation in accordance with professional conduct rules, including non-payment of fees, client misconduct, or conflicts of interest.
10.3 Effect of Termination
- All unpaid fees become immediately due
- We will return client files upon request and payment of outstanding fees
- Confidentiality obligations continue after termination
11. Governing Law and Jurisdiction
These Terms are governed by Malaysian law. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of Malaysian courts.
12. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
13. Amendments
We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with revised effective dates. Continued use of our services constitutes acceptance of modified Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
15. Contact Information
For questions regarding these Terms or our services, please contact us:
Johor Bahru Office:
28th Floor, Public Bank Tower
19 Jalan Wong Ah Fook
80000 Johor Bahru, Malaysia
Tel: +607-221 1888
Fax: +607-221 1889
Email: rtnp@rtnp.my
Kuala Lumpur Office:
B3-5-15, Solaris Dutamas
No. 1, Jalan Dutamas
50480 Kuala Lumpur, Malaysia
Tel: +603-6211 3338
Fax: +603-6211 9996
Email: rtnpkl@rtnp.my
Business Hours:
Monday to Saturday: 9:00 AM – 5:30 PM
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.